Terms of use

Welcome to solvoi.com, operated by Solvoi (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, products, and services (together, the “Services”).

By using our Services, you agree to these Terms and our Privacy Policy. If you don’t agree, please don’t use the Site or purchase anything through it.

Important: These Terms include a binding arbitration clause and class action waiver. Please read carefully.

WHO THESE TERMS APPLY TO

These Terms apply to all users of our website, including customers, browsers, subscribers, and anyone who interacts with solvoi.com or our content.

PURCHASES, RETURNS, AND PRODUCT INFO

Solvoi products are sold through Shopify. When you make a purchase, you agree to our Return Policy, which outlines eligibility for refunds or exchanges.

You may return eligible, unopened products within the return window outlined in our Return Policy.
We reserve the right to limit quantities, deny sales, or discontinue products at our discretion.
Product descriptions and pricing may change without notice.
If there’s an error in pricing or description, we may cancel the order or notify you of the correct price.

Our products are not intended to diagnose, treat, cure, or prevent any disease. They have not been evaluated by the Food and Drug Administration.

By making a purchase, you confirm that:

You are at least 18 years old.
You provide accurate payment and contact info.
You authorize us to charge your payment method for the order total, including taxes and shipping.
You agree to keep your account and billing info up to date.

PERSONAL USE ONLY

Our products are for personal use only. You may not resell them on third-party platforms (like Amazon, Etsy, eBay, or similar) without our written permission. We reserve the right to cancel orders that appear to be for resale or wholesale purposes.

NO MEDICAL ADVICE

All content on solvoi.com is for informational purposes only. It is not a substitute for medical advice, diagnosis, or treatment. Always consult your doctor or a healthcare provider before starting any supplement or wellness routine.

PROHIBITED USES

You may not use our Site or Services to:

Break any laws or regulations
Violate intellectual property rights
Transmit viruses or harmful code
Collect personal data from others
Post unlawful, obscene, or defamatory content
Circumvent security features or systems

Violations may result in termination of your access to the Services.

ACCOUNT ACCESS AND SECURITY

To access certain features, you may need to create an account. You agree to:

Use accurate and current information
Keep your password secure
Notify us of any unauthorized use

You’re responsible for all activity that occurs under your login.

SOCIAL SIGN-IN & THIRD-PARTY SERVICES

If you connect your Solvoi account with a third-party service (like Facebook), we may access limited information from that platform, as permitted by your settings and their privacy policies.

INTELLECTUAL PROPERTY

All content on solvoi.com—including text, graphics, logos, packaging, code, and product names—is the property of Solvoi or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, republish, or use our content without written permission.

You may not:

Copy or reverse-engineer our code
Use our logos or trademarks without permission
Reproduce content for commercial use

USER-GENERATED CONTENT (“SUBMISSIONS”)

If you submit reviews, testimonials, social media content, or other material to us (online or offline), you grant us a perpetual, worldwide, royalty-free license to use, share, and display that content across any platform or media.

You confirm that:

You own the content or have rights to share it
It doesn’t violate any third-party rights
It doesn’t contain private or sensitive data (like another person’s contact or medical info)

We reserve the right (but not the obligation) to remove content that violates these Terms.

COPYRIGHT INFRINGEMENT (DMCA)

If you believe something on our Site infringes your copyright, please send a written notice including:

Your contact info
A description of the copyrighted work
The specific URL where it appears
A statement that you believe the use is unauthorized
Your signature (digital or physical)

Send notices to:

Solvoi – Legal Department
67 N 800 W #95
Vernal, Utah 84078
United States

info@solvoi.com (Subject: “Notice of Infringement”)

DISCLAIMER OF WARRANTIES

You use the Site and Services at your own risk. Everything is provided “as is” and “as available,” without warranties of any kind.

We do not guarantee:

That the Site will always be available or error-free
That product descriptions or pricing will always be accurate
That the products will meet your expectations

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability or fitness for a particular purpose.

LIMITATION OF LIABILITY

Solvoi will not be liable for any indirect, incidental, or consequential damages related to your use of the Site, Products, or Services. This includes, but is not limited to, lost profits, lost data, or business interruption.

Our total liability is limited to the amount you paid for the product or service in question.

INDEMNIFICATION

You agree to indemnify and hold harmless Solvoi and our team from any claims, damages, or costs (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

DISPUTE RESOLUTION & ARBITRATION

By using our Services, you agree to resolve any dispute through binding individual arbitration instead of going to court. This includes any claim related to the Site, products, these Terms, or our Privacy Policy.

Arbitration will be handled by the American Arbitration Association (AAA) under its rules.
Each side covers its own legal fees unless the arbitrator awards otherwise.
You may only bring claims in an individual capacity—not as part of a class or group.
This section survives even if these Terms end.

If a claim qualifies, you may bring it in small claims court in your county or in Utah.

GOVERNING LAW

These Terms are governed by the laws of the State of Utah. If for any reason a claim goes to court, you agree to the jurisdiction of state or federal courts located in Utah and waive any objection to that location.

CALIFORNIA USERS

Per California Civil Code § 1789.3, California residents can contact:

Consumer Affairs Division
1625 N. Market Blvd., Suite N112
Sacramento, CA 95834
Phone: (800) 952-5210

SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the rest of the Terms still apply.

ENTIRE AGREEMENT

These Terms, our Privacy Policy, and any other policies posted on solvoi.com are the full agreement between you and Solvoi. They override any prior discussions or agreements.

UPDATES

We may update these Terms from time to time. The most recent version will always be posted on this page. Continued use of the Site or Services means you accept the updated Terms.

CONTACT US

Questions about these Terms? Reach out to us at:

Email: info@solvoi.com

Mail:

Solvoi – Legal Department
67 N 800 W #95
Vernal, Utah 84078
United States

Last Updated: December 1, 2025