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Return Policy
We get it — sometimes life happens and things don’t go as planned. If you need a refund, here’s how we roll:
30-Day Money-Back Groove
If you’re not vibing with your gummies within 30 days of the purchase date, hit us up. We’ll sort you out with a refund for the cost of the product. No sweat.
What Counts
- Order must be purchased directly from solvoi.com
- Been fewer than 30 days since the order shipped
How to Request
Slide into our support inbox at hello@solvoi.com with:
- Your order number
- What gummy you bought
- Why it wasn’t your jam
We’ll check it out and get back to you within a couple of business days.
Return Shipping
Sometimes we might ask you to send the unused part of the pouch back. If that’s the case, we’ll cover the return shipping — no headache for you.
Refunds in the Wild
Once we approve the refund, you’ll see it back in your original payment method in a few business days, depending on your bank or card.
Final Bite
Returns for change of mind? Totally fine, as long as you reach out within that 30-day window. After that, we can’t promise magic.
†These statements haven’t been evaluated by the Food and Drug Administration. This product isn’t meant to diagnose, treat, cure, or prevent any disease. The info shared by Solvoi isn’t medical advice—chat with your doctor if you’re taking meds or dealing with any health stuff. Everyone’s body is different, so results may vary.