Privacy Policy

Hey there, welcome to Solvoi! We care about your privacy (like, actually care), and this Privacy Policy is here to walk you through what info we collect, how we use it, who we might share it with, and how you can manage it. No corporate-speak, just the facts.

This policy covers all the stuff we collect when you visit our website, shop our gummies, join our newsletter, hang with us on social media, or just vibe with anything we offer (we’ll call all that “the Services”).

By using our Services, you’re cool with how we handle your info as described here. If you’re not down with that, no hard feelings—but maybe skip the site.

What We Mean By “Personal Info”

“Personal Information” means anything that could identify you—like your name, email, address, or stuff tied to your identity. It doesn’t include data that’s been stripped of personal details (like stats or anonymous survey results).

Note: Privacy laws vary depending on where you live (California? EU? We got specific sections for you below).

What We Collect (aka “The Info You Give Us”)

We collect info when you:

  • Order from our site
  • Sign up for emails
  • Leave a review
  • Enter a giveaway
  • Fill out a survey
  • DM or email us with questions or feedback
  • Interact with us on Insta, TikTok, etc.

Here’s what that info might include:

  • Name + Contact Info (email, shipping address, phone number—only what you give us)
  • Birthday + Gender (if you decide to share it)
  • Login stuff (like your account info)
  • Order + Payment Info (like your cart, past purchases, and payment details—processed securely via Shopify, Stripe, etc. We don’t store full credit card numbers)
  • Stuff You Tell Us (like reviews, questions about our products, or customer service chats)
  • Health Info (like mentioning a reaction to one of our gummies—we treat this seriously)
  • Online Activity (IP address, device/browser info, site usage, pages visited—tracked via cookies, pixels, and similar tech)

We might also get info from:

  • Social platforms you follow us on
  • Marketing partners or analytics tools
  • Public data sources

How We Use Your Info

We use your info to:

  • Process your orders
  • Keep your account running smoothly
  • Personalize your shopping experience
  • Send updates, promos, or product recommendations (unsubscribe anytime)
  • Run giveaways, surveys, and marketing campaigns
  • Respond to your questions
  • Improve our site
  • Prevent fraud and keep things secure
  • Stay legally compliant

Who We Share It With

Here’s who might see your info (only what’s necessary):

  • Solvoi employees who need it to do their jobs
  • Affiliates (if applicable)
  • Third-party partners for shipping, payments, email, hosting, analytics, and customer support
  • Legal or law enforcement when required
  • A buyer if we ever sell or merge the business

We’ll never sell your info for cash. We may share limited data for relevant advertising—nothing sketchy.

COOKIES & TRACKING STUFF

Cookies are small files that help our site remember you. We (and our partners) use cookies, pixels, and similar tools to:

  • Keep your cart working
  • Recommend products
  • Understand browsing behavior
  • Run ads that don’t totally suck

You can disable cookies in your browser settings, but parts of the site may not work properly.

We also use tools from platforms like Google, Meta, TikTok, and others for analytics and marketing.

How Long We Keep Your Info

We keep your info only as long as needed to provide services or meet legal requirements. After that, it’s securely deleted.

DATA SECURITY

We use encryption, secure systems, and internal policies to protect your data. No system is 100% foolproof, so please use strong passwords and keep them private.

Where Your Info Goes

We’re based in the U.S., so your data may be stored here even if you live elsewhere. We use approved safeguards to protect international transfers.

Kids, Heads Up

Our products are for adults. If you’re under 13, please don’t share your info. If we accidentally collect it, we’ll delete it promptly.

Links to Other Sites

We may link to partners or creators. Once you leave our site, their privacy policies apply.

Updates to This Policy

We may update this policy occasionally. The “Last Updated” date below will reflect changes.

CONTACT US

Questions or privacy requests? Email us at info@solvoi.com

Mail us at: 67 N 800 W #95, Vernal, Utah 84078, United States

Call us at: 435-828-6063

California Residents – Your Privacy Rights

California residents have rights under the CCPA, including the right to:

  • Know what personal info we collect and how it’s used
  • Request deletion of your data
  • Opt out of data sharing
  • Correct inaccurate info
  • Receive equal service regardless of privacy requests

Email info@solvoi.com with “Your California Privacy Rights” in the subject line.

EU + UK Residents – GDPR Stuff

If you’re in the EU, EEA, UK, or Switzerland, you can:

  • Access: See what data we have
  • Correct: Fix incorrect data
  • Delete: Request removal
  • Portability: Get a copy of your data
  • Restrict: Limit how we use it
  • Withdraw Consent: Change your mind anytime
  • Object: Say no to certain uses
  • Complain: Contact your local authority

Email info@solvoi.com with “European Privacy Rights” in the subject line.

Last Updated: December 1st, 2025